General
How long will my order take to ship?
Shipping times vary depending on the product. Many items will be despatched on the next business day. Some products have a longer lead time as they are shipped from an international location. Please contact us if you have urgent requirements.
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Can I use a freight forwarder or ship to a PO box?
We do not ship to freight forwarding companies or PO Boxes.
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I'm outside Australia, can I still buy from you?
We supply motorsport components to Australia, New Zealand and South Africa. If you're located beyond these regions, you can identify your nearest Bosch Motorsport Authorized Dealer at www.bosch-motorsport.com/contact/authorized-dealers/
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Is a tracking number available for my order?
Contact us via email at motor.sport@au.bosch.com and we will provide you with your tracking number.
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The part I bought doesn't fit, can I return it?
If you recently purchased a product from us and it is still in an unused, saleable condition, you may return it for store credit.
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Is there a discount available for trade customers?
If you're a retailer or workshop, you may be able to access trade pricing. Please contact us via the contact form and we will provide you with an application form to assess your eligibility.
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I would like to become a retailer of Bosch Motorsport products.
Please contact us via the contact form and we will provide you with an application form to assess your eligibility. We carefully consider new retail partners in the context of alignment with our business and existing trade partnerships. Submission of an application form does not guarantee acceptance.
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Warranty
Our products are covered by a 12-month manufacturing defect warranty, in line with Australian Consumer Law. This does not cover for misuse such as improper wiring or incorrect fuels.
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How do I know if this part fits my vehicle?
For any non-motorsport applications, please contact Bosch Mobility Aftermarket on 1300 307 040
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I need a Bosch part number that's not listed on your website, how can I get it?
If you're looking for a replacement part for a non-motorsport application, please contact Bosch Mobility Aftermarket on 1300 307 040. For motorsport and performance parts, contact us via the contact form. Please be aware that some Bosch part numbers may have been superseded or discontinued.
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Are there any career opportunities at Bosch Motorsport?
To find out more about careers at Bosch, head to www.bosch.com.au/careers/
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I've received a tax invoice via email, but I've already paid.
This is an automatically generated invoice for your records, there is no further payment required.
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What forms of payment can I use?
Customers can pay via Visa, Mastercard, or EFT. PayPal and BNPL methods are not available at this time.
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I've paid via EFT, how do I confirm this transfer?
If you've paid via EFT, please send us a copy of the transaction at motor.sport@au.bosch.com so we can confirm that the payment has been received and release your order.
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How can I reset my password?
If you're unable to reset your password, please fill out our contact form to request a manual password reset.
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How can I find out if a product is in stock or not?
The shipping despatch estimates on the product details page can be used as a guideline. Products that ship within 3 business days, are generally in-stock locally. Stock that ships within 10 business days will be in-stock abroad. Contact us via the contact form and we will endeavour to provide you with an ETA for out of stock items.
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Can you supply engineering drawings and 3D models?
Availability varies between products, please consult the data sheet page on the product listing for availability.
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Can I pick up my order from your office?
Orders cannot be picked up from our office. Under special circumstances our dedicated warehouse in Dandenong South, VIC can process urgent orders for pick up.
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My package arrived damaged, what should I do?
Contact us via email at motor.sport@au.bosch.com with images of the damage attached, we will get back to you on how to proceed.
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